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Koaila AI

Accounting documents by email

Bring supported documents into the accounting workflow through configured email intake, reducing the need to download and manually re-upload every supplier attachment.

An intake channel for the documents already arriving

Many accounting tasks begin in an inbox. Configure the company's email intake and permitted sender information, then submit documents through the supported channel. The document enters the same classification and processing workflow as a supported upload, helping the team avoid a separate manual handling routine for every attachment.

Separate accounting intake from support requests

Use document intake for files that should become accounting work, with the right company context and instructions. Product questions or account problems belong in the appropriate contact or in-app support workflow. Review processing results rather than assuming that sending an email proves a document was recognized, recorded or accepted by an e-invoicing service.

What to know before you start

Email intake must be configured before use. Sender recognition, supported files and company access still apply; it is not unrestricted access to every employee's mailbox.

Practical questions

Does sending an email guarantee a posted transaction?

No. Check the processing outcome and any review request. Delivery and successful accounting processing are separate events.

Should support questions go to the document intake?

Use the in-app support workflow for an existing account issue, and the public contact page for product and onboarding questions.

See how it fits your business.

Tell us how you work today, which countries you operate in and where the manual work piles up. Our team can help you choose the right starting point and prepare your setup.

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